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Last Updated: January 2025

This Privacy Policy explains how Wishlist Travel Collective ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our website (www.wishlisttravelcollective.com) and travel services.

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Information We Collect

We collect several types of information to provide you with the best possible travel experience. When you use our services, we collect personal information such as your full name, contact details, passport information, government-issued ID numbers, date of birth, and citizenship. We also collect payment information, billing addresses, travel preferences, emergency contact details, and any special assistance needs or dietary restrictions you share with us.

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For travel bookings, we collect information necessary to secure your reservations, including flight itineraries, hotel preferences, car rental details, tour bookings, cruise selections, and loyalty program memberships. We may also need to collect immigration and visa information when required for your travel arrangements.

Our website automatically collects technical information such as your IP address, device information, browser type, and location data (with your consent). We also track service usage patterns and booking history to improve our services.

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How We Use Your Information

Your information helps us provide and improve our travel services. We use it to process your bookings, send confirmation details, handle customer service requests, and manage payments and refunds. We also use this information to provide you with necessary travel documentation and manage your loyalty program interactions.

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To ensure your safety and security, we verify identities for secure bookings, comply with travel security requirements, and manage emergency situations. We also monitor for and prevent fraudulent transactions and implement travel advisory alerts when necessary.

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Data Sharing and Protection

We share your information with travel partners such as airlines, hotels, tour operators, and insurance companies as needed to fulfill your travel arrangements. We also work with service providers who help us process payments, provide customer support, detect fraud, and analyze our services.

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We implement robust security measures to protect your information, including end-to-end encryption for sensitive data, regular security audits, and strict access controls. We retain active booking data for seven years after travel, while insurance claims are kept for ten years from the claim date. Inactive accounts are maintained for three years from the last activity.

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International Travel Data

As a travel service provider, we frequently transfer data internationally to fulfill your travel arrangements. We ensure these transfers comply with applicable data protection laws by using approved transfer mechanisms such as standard contractual clauses and adequacy decisions.

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Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also request to export your data or restrict its processing. We make it easy to manage your communication preferences, including opting out of marketing messages and updating your notification settings.

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Emergency and Health Information

During travel emergencies, we may use your information to contact emergency services, notify your emergency contacts, or coordinate with authorities. We handle health-related information solely for the purpose of accommodating special assistance requirements, dietary restrictions, and managing medical emergencies or insurance claims.

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Family and Children's Privacy

While we assist in booking family travel arrangements, all reservations and accounts must be created and managed by adults over 18 years of age. When collecting necessary travel information for children as part of a family booking, we require all submissions to be made by the parent or legal guardian. We do not knowingly collect information directly from children under 13 years of age. Parents who believe we may have inadvertently collected information from their child are encouraged to visit our Contact Us page immediately so we can take appropriate action.

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Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our practices and services. When we make material changes, we will notify you through email, website announcements, or account alerts. Changes become effective immediately upon posting.

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Questions and Contact

If you have any questions about this Privacy Policy or our privacy practices, please visit our Contact Us link at www.wishlisttravelcollective.com/. Our dedicated privacy team is ready to assist you with any concerns or requests regarding your personal information.

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